Making a Claim with Workers Compensation Solicitors
Workers compensation is a statutory scheme set up to protect workers who suffer injury while at work in New South Wales.
If you have suffered serious injuries at work, you should consult lawyers at the first opportunity. This is regardless of whether the insurer has admitted liability for the claim or denied liability for the claim. Insurers are not obliged to provide you with an outline of the full extent of your longer-term compensation rights when handling your claim in the initial stages, or during the claims handling process.
In most situations, your legal costs will be paid by the Independent Review Office (IRO) of NSW. If you’re looking for an experienced workers compensation lawyer in Sydney, BPC Lawyers has been providing advice to injured workers across NSW for over 30 years.
Claims We Can Help You With
Our NSW workers compensation lawyers assist with:
- Statutory workers compensation claims, including disputes about weekly payments, medical treatment and lump sum compensation.
- Work injury damages claims are common law negligence claims available where an employer’s breach of duty has caused injury. To pursue a work injury damages claim in New South Wales, the worker must first satisfy the statutory threshold arising from the injury.
As experienced workers compensation lawyers in NSW, we provide clear advice on which pathway applies to your circumstances and the steps involved in pursuing compensation.
Most Awarded Workers Compensation Lawyers NSW
BPC has been consistently recognised by Doyle’s Guide as a leading work injury compensation law firm. This ongoing recognition reflects the firm’s longstanding focus on serious workers compensation and work injury damages claims.
Our Sydney workers compensation lawyers have also been individually recognised over multiple consecutive years:
- Preeminent Work Injury Compensation Lawyers (Plaintiff) – NSW 2016 – 2025
- Preeminent Work Injury Compensation Lawyers (Plaintiff) – NSW 2021 – 2025
- Leading Work Injury Compensation Lawyers (Plaintiff) – NSW 2022 – 2025
- Recommended Work Injury Compensation Lawyers (Plaintiff) – NSW 2018 – 2021
Workers Compensation – Different Types of Injuries Covered
Workers compensation in New South Wales may apply to a range of injuries arising in the course of employment, provided the statutory criteria are satisfied:
- Physical injuries
Injuries caused by workplace accidents or the nature and conditions of employment, including single traumatic incidents and cumulative or repetitive strain injuries. - Psychological injuries
Mental health conditions arising from work, such as anxiety, depression or PTSD, noting that government restrictions and eligibility thresholds have increased, making these claims more tightly regulated and harder to establish.
Understanding Your Workers Compensation Rights
- Workers compensation claims arise from either single traumatic incidents (frank incidents) or repetitive and cumulative injuries caused by the nature and conditions of employment.
- Lump sum compensation may be available under section 66 where the worker’s level of permanent impairment meets the applicable statutory threshold.
- Work injury damages claims involving employer negligence may also allow recovery for significant economic loss and future financial needs. The legislation also makes provision for substantial contributions toward legal costs in these matters.
Workers Compensation Questions
Our workers compensation lawyers have helped thousands of people injured in workplace accidents across New South Wales to successfully claim compensation.
It depends on the circumstances of the injury. In NSW, workers compensation may cover injuries sustained while travelling in limited situations, particularly where there is a real and substantial connection between the employment and the accident.
For example, coverage may arise where travel itself forms part of the worker’s duties (such as driving for work), or in other situations where the connection to employment is sufficiently strong. These claims are assessed carefully by insurers, and each matter turns on its own facts.
Strict time limits apply. Early legal advice can assist in determining whether the injury falls within the statutory scheme and whether a work injury damages claim may also be available.
For further information, you can listen to our podcast on journey claims or contact BPC Lawyers on (02) 8280 6900 for a free initial case appraisal.
Yes, in NSW, this is known as a work injury damages claim. To succeed, you must establish that your employer was negligent and that this negligence caused your injury.
In addition, a worker must meet the statutory threshold before pursuing a work injury damages claim. This requires an assessment of at least 15% whole person impairment arising from the injury, which is usually determined by an approved medical specialist.
These claims are complex and subject to specific procedural requirements. Obtaining early legal advice can assist in assessing whether you meet the relevant criteria and in navigating the process.
1. Report the Injury to Your Employer
Notify your employer as soon as possible after the incident or when you first become aware of your injury or illness. This can be done verbally or in writing, but early notification is important.
2. Seek Medical Attention
If you require treatment, see a doctor promptly and obtain a Certificate of Capacity. Your employer may suggest a doctor or medical facility, but you are entitled to choose your own treating practitioner.
3. Complete a Claim Form
You will need to complete a workers compensation claim form and provide it to your employer. The form can be supplied by your employer or obtained from the State Insurance Regulatory Authority (SIRA).
4. Lodgment With the Insurer
Your employer must lodge the claim with their insurer within five days of receiving it. The insurer will then assess the claim and notify you of its decision.
5. Attend Medical Assessments
The insurer may require you to attend further medical appointments to assess the nature and extent of your injury.
6. Payment of Benefits
If the claim is accepted, you may be entitled to:
- Weekly payments for loss of income
- Medical and treatment expenses
- Rehabilitation expenses
- Lump sum compensation where permanent impairment is assessed
Strict time limits apply in NSW, so it is important to seek advice from a workers compensation lawyer as early as possible. You should notify your employer within 30 days of the injury and generally lodge your claim within six months. In some circumstances, late claims may still be permitted.
If you want to learn more about the process or your entitlement, our Sydney workers compensation lawyers can provide guidance on statutory workers compensation claims and, where appropriate, advise whether a work injury damages claim may also be available.
If a worker is injured, an employer has several immediate obligations under the NSW workers compensation scheme:
- Provide assistance to the injured worker immediately.
- Notify their insurer as soon as possible, ideally within 48 hours of becoming aware of the injury.
- Cooperate with the insurer in developing an appropriate injury management plan.
- Implement and monitor a return-to-work plan to support the worker’s safe return to employment.
If you are unsure whether your employer has complied with these obligations, our workers compensation lawyers in Sydney can provide guidance on your rights and the steps available to you under workers compensation law.
Yes. If you have been injured at work, it is important to seek advice from an experienced work injury lawyer. They can give you legal advice on:
- Gathering medical records and relevant evidence
- Refuting the claims of any independent doctors
- Whether you have the right to seek additional medical opinions to help support your claim
- Who is liable to pay for the medical reports and bills
If you have suffered a work-related accident, you should not assume that your employment will be terminated. In many cases, it is in your employer’s interests to retain you and comply with their obligations under the NSW workers compensation scheme.
Speaking with an experienced workers compensation solicitor in Sydney early can help clarify your rights and your employer’s legal obligations to compensate you for your injury.
The Workers Compensation Act 1987 (NSW) provides financial assistance to all workers and dependants if they are injured or killed at work or suffer a work- related disease.
The Act states that a worker who has received an injury at work shall receive compensation from the worker’s employer. If the injury results in the death of a worker, then the worker’s dependents shall be entitled to receive this compensation.
If you are injured at work, you will be entitled to receive workers compensation, which includes:
- The payment of weekly compensation benefits until you can return to work.
- The payment of your reasonable and necessary medical bills for treatment you require as a consequence of your workplace injury, including physiotherapy.
- The payment of any costs associated with your rehabilitation to enable you to return to work, including retraining if you are no longer able to continue doing the same work as a result of your workplace injury.
- Lump-sum payments of compensation if you have suffered a permanent impairment of a certain level.
Workers Compensation Insurance in NSW refers to the compulsory workers compensation insurance that all employers must hold to cover employees who suffer work-related injuries or illnesses.
In NSW, the scheme is administered by the State Insurance Regulatory Authority, with claims generally managed by insurers appointed under the scheme. It provides financial and medical support to workers who are injured in the course of their employment.
The Old System
Under the previous NSW workers compensation system, injured workers generally had the following ongoing entitlements:
- Payment of all medical expenses reasonably incurred as a result of a work-related injury
• Weekly payments (subject to statutory caps) while unable to work due to a workplace injury
• Lump sum compensation for permanent impairment caused by a work-related injury
New Restrictions
For most workers, the current NSW workers compensation system introduces a number of restrictions that must be carefully considered.
Medical Expenses
Payment of medical expenses is now limited in two key ways:
Firstly, pre-approval from the insurer is generally required before they are liable for medical treatment costs.
Secondly, entitlement to medical expenses usually ends 12 months after the worker last received weekly wage compensation.
Hearing Loss Claims
Many workers suffering from occupational hearing loss do not require significant time off work. As a result, medical expenses for hearing loss claims are typically limited to 12 months from the date the claim is made.
This represents a substantial reduction in entitlements, particularly given that hearing loss often requires ongoing treatment, including replacement hearing aids, beyond the 12-month period.
Workers should therefore ensure they obtain all necessary treatment within this timeframe.
Weekly Wage Compensation
For most workers, weekly payments have increased in the maximum weekly amount payable but are now limited in duration.
In most cases, weekly wage compensation is payable for a maximum period of up to 260 weeks.
Where a worker is assessed as seriously injured, with a Whole Person Impairment (WPI) of 21% or greater, weekly payments may continue beyond 260 weeks and potentially up to retirement age.
Permanent Impairment Benefits
Only one claim for permanent impairment compensation may be made. If your condition deteriorates after the claim is finalised, you are not entitled to a further ‘top-up’ claim. Compensation for pain and suffering is no longer available.
To qualify for permanent impairment compensation, a worker must now be assessed as having 11% WPI or greater.
Seriously Injured Workers – The Exception
If you are assessed as having a 31% WPI or greater, your entitlement to weekly wage compensation and payment of medical expenses may continue on a basis similar to the previous system.
What Should I Do?
If you made a workers compensation claim before 18 June 2012 and have not yet received permanent impairment compensation, or if your condition has worsened since your last assessment, you should contact our office as soon as possible to arrange an appointment.
Making a workers compensation claim in New South Wales involves several procedural steps. Understanding the process can help ensure your claim is properly lodged and assessed under the NSW workers compensation scheme.
1. Report the Injury
Report your injury or illness to your employer as soon as possible. Prompt notification helps establish the connection between the injury and your employment.
2. Seek Medical Treatment
See a medical practitioner to assess your injury. You should inform the doctor that the injury is work-related. The doctor will issue a Certificate of Capacity, outlining your diagnosis, treatment and work capacity.
3. Provide Written Notice
You should provide written notice of your injury to your employer. This may be done using the Certificate of Capacity or another written document detailing how the injury occurred.
4. Complete a Claim Form
Complete a workers compensation claim form, which can be obtained from your employer, their insurer or the State Insurance Regulatory Authority (SIRA). Ensure all required information is included.
5. Lodge the Claim
Submit the completed claim form to your employer or directly to the insurer. It is prudent to retain copies of all documents for your records.
6. Insurer Assessment
The insurer will assess your claim and may request further information or require you to attend an independent medical examination. In most cases, a decision is required within 21 days of the claim being lodged. However, this timeframe may be extended where the insurer has a reasonable excuse, such as needing further information to determine liability, uncertainty about whether the injury is work-related, or inconsistencies in the available evidence.
7. Disputing a Decision
If your claim is declined or you disagree with the insurer’s determination, you may seek review through the Independent Review Office (IRO) or obtain legal advice.
Navigating a statutory workers compensation claim can be complex, particularly when liability is disputed or medical evidence is contested. Our Sydney workers compensation lawyers provide structured advice on statutory claims and, when appropriate, whether a work injury damages claim may also be available.
Understanding the time limits under the NSW workers compensation scheme is important to protect your entitlements. Strict notice and lodgment requirements apply.
Reporting the Injury
You should report your work-related injury or illness to your employer as soon as possible. Ideally, this should occur within 30 days of becoming aware of the injury. Prompt notification assists in establishing the connection between your employment and the injury.
Lodging the Claim
While a workers compensation claim should generally be made within 6 months of the date of injury in NSW, late claims may still be accepted in certain circumstances. Regardless, early lodgment is strongly recommended, as delays can affect weekly payments, medical expenses and overall access to benefits.
The Six-Month Guideline
A claim should be lodged within six months of the date of injury or the onset of illness. Exceptions may apply where:
- You were not aware of the seriousness of the injury
- The injury resulted in death
- There was a reasonable explanation for the delay
Extension of Time
In certain circumstances, time limits may be extended. This may occur where:
- You were incapacitated and unable to lodge the claim
- The injury is latent or develops over time
Permanent Impairment Claims
Separate time limits apply to claims for permanent impairment. These claims are generally required to be made within two years of receiving compensation payments for the injury, although extensions may be available in appropriate cases.
Failing to comply with time limits can affect your entitlement to compensation. Our workers compensation lawyers in Sydney can provide guidance on statutory workers compensation claims and advise whether additional rights, including work injury damages claims, may arise.
The NSW workers compensation system is technical and often involves strict procedural requirements. Obtaining advice from experienced workers compensation lawyers in Sydney can help ensure your rights are properly understood and protected.
Understanding Your Entitlements
Workers compensation lawyers in NSW are familiar with the Workers Compensation Act 1987 (NSW) and associated regulations. Clear advice can assist you in understanding weekly payments, medical expenses, lump sum compensation and whether a work injury damages claim may also arise in your circumstances.
Guidance Through the Process
A statutory workers compensation claim involves reporting the injury, obtaining Certificates of Capacity, lodging claim forms and responding to insurer requests. Legal advice can help ensure the claim is properly prepared and supported by appropriate medical evidence.
When a Dispute Arises
If liability is declined or payments are reduced, review options are available through the Independent Review Office (IRO) and the Personal Injury Commission of NSW. Careful preparation of medical and factual material is often central to resolving these disputes.
Complex or Serious Injuries
Claims involving permanent impairment, pre-existing conditions or disputed liability require detailed assessment. In these matters, advice from experienced workers compensation lawyers can assist in identifying the full scope of available entitlements.
Legal Costs
In statutory workers compensation matters, legal costs are funded through the Independent Review Office (IRO). This allows injured workers to obtain legal representation without paying fees directly.
Seeking early advice from workers compensation solicitors in Sydney can help ensure time limits are met and the claim is managed appropriately under NSW law.
For a free initial case appraisal, contact BPC Lawyers.
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